Home Care Packages Level 1 - 4

Home Care Packages (HCP) Level 1-4 packages can provide a variety of services to help you maintain your independence at home.

What’s available?

Home Care Packages (HCP) Level 1-4 can provide a variety of services to help you maintain your independence at home. These can include:

  • Personal services (i.e. showering, toileting, mobility & communication)
  • Meal preparation
  • Assistance with shopping
  • General cleaning and laundry
  • Transportation to appointments and social activites
  • Assistance to attend appointments
  • Social participation
  • Basic home maintenance and gardening
  • Medication and nursing care
  • Mobility aids or equipment
  • Alwyndor’s Healthy Living Services
  • Respite

  • HCP-Level 1

    HCP Level 1 packages include low level support such as personal care, assistance with household tasks, and social activities. The services that make up your package will reflect your particular requirements and preferences, within the scope of the program.

    HCP-Level 2

    HCP Level 2 packages are able to provide services that often include assistance with personal care and household tasks, and may include some support for social activies. Basic aids and equipment essential to the provision of services may also be available. The services that make up your package will reflect your particular needs and preferences, within the scope of the program, and within your service budget.

    HCP-Level 3

    HCP Level 3 packages often include a substantial level of support with personal care, assistance with Nursing and Allied Health Services, a range of aids and equipment and some assistance with household tasks and social activities. Additionally, HCP Level 3 packages can provide specific support for people who are experiencing problems relating to changes in memory. The services that make up your package will reflect your particular requirements and preferences, within the scope of the program.

    HCP-Level 4

    HCP Level 4 packages can provide services that includes a substantial level of support with personal care, assistance with Nursing and Allied Health Services, a range of aids and equipment and some assistance with household tasks and social activities. The services that make up your package will reflect your particular needs and preferences, within the scope of the program.


    Eligibility
     

    To be eligible for a Home Care Package, you will require approval from the ACAT (Aged Care Assessment Team). Information on obtaining an ACAT assessment can be found at www.myagedcare.gov.au/eligibility-and-assessment.

    If you’re receiving any level of Home Care Package, you may be eligible for additional funding for your services if you qualify for one of the following supplements:

  • The Dementia and Cognition Supplement in Home Care
  • The Veteran’s Supplement in Home Care
  • Oxygen Supplement
  • Enteral Feeding Supplement
  •  

    For more information on Home Care Package or supplements, including supplement rates and eligibility criteria, please contact My Aged Care on 1800 200 422, or contact the Alwyndor Home Support team on 8177 3200.

    "I have been involved with Alwyndor for the last 4 years and in that time my experience with Alwyndor covered many grounds. Day fitness, physio and assessment, podiatry and TCP followed by community care. All under the expert Coordination of Deb and a very special mention to support worker Sue . Other staff as just as good and caring. Well done Alwyndor."

    John, Home Support Recipient, December 2017

     

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